Customer Care Agent
Abraham Miller Excavating LLC Abraham Miller Excavating LLC Vermilion, OH Vermilion, OH Full-time Full-time $25 - $30 an hour $25 - $30 an hour Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Requirements and skills Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Job Type:
Full-time Pay:
$25.
00 - $30.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Vision insurance Shift:
8 hour shift Day shift No nights Weekly day range:
Monday to Friday Weekends as needed Work setting:
In-person
Experience:
Heavy equipment operation:
8 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Full-time Pay:
$25.
00 - $30.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Vision insurance Shift:
8 hour shift Day shift No nights Weekly day range:
Monday to Friday Weekends as needed Work setting:
In-person
Experience:
Heavy equipment operation:
8 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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